Your Privacy

How We Respect Your Privacy (and your time)

Like almost everyone nowadays, we suffer daily from the irresponsible use of e-mail. We remain unable to understand the philosophy that it's possible to generate sales by irritating customers, but it must be working for someone, or surely they'd have stopped by now. We deplore this misuse of of a superb communication medium and we are committed to avoiding adding to the burden of useless information. This means that, first and foremost, we do not share your information with anyone outside our own organisation, and that we take pains to protect the information that is under our care.

When you register any of your details with Command Pilot Training, they are added to our list of interested parties. We record the interest that you have indicated to ensure that we only contact you with relevant information. This information is stored in encrypted form and is not accessible via the Web.

Contact Forms

If you've used a contact form or e-mail to make an enquiry, then we'll respond to that enquiry only. If this leads to a dialogue between us - as we hope it will - then we'll continue communications on the basis that we're doing so at your invitation, and that you can withdraw that invitation at will. Certain of our contact forms pass your information to a partner organisation who is directly involved with that enquiry. Where this is the case:

  • We make the fact clear on the form
  • The information is shared with only that partner (the form is clearly an information request to our partner)
  • Our partner will treat your information with similar respect
  • Command Pilot Training will keep a record of the enquiry to ensure that your enquiry is dealt with promptly and appropriately

Registering for News and Information

Where you've registered for news or information, we don't add you immediately to our subscription list. Instead we send you an e-mail by return asking you to confirm that you do indeed want to receive updates. This helps us to ensure that you've genuinely requested contact, and that you haven't been added mischievously to our list. Only when you confirm your wishes will you be added to the list.

Removing Yourself From Our Lists

Whenever we send out update information, we always include a link to unsubscribe from the list. We promise that this is a genuine, working un-subscription link, and that clicking it will prevent further automated contact from us. Should you wish us to remove you completely from our database, then please tell usand we will purge our records entirely. Sending this request will prompt one further e-mail from us to confirm that this is what you require.

Regularity of Contact

We have no wish to annoy you with over-frequent, irrelevant or trivial contact. Accordingly, we don't currently operate a regular newsletter type of approach to our updates. Only when we have something to say that we believe will be genuinely interesting and useful to you will we send out an update. This may mean that months elapse between updates, and then you receive two in one week. Whatever the frequency, we'll always err on the side of under-contact rather than risk becoming just another e-mail spammer.

If you have any questions regarding our privacy policy, please click here.

 

 

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Dakota House
Coventry Airport West
Coventry
CV8 3AZ
United Kingdom
02476 016116

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